Travel disruption: Arik Air apologises to passengers

Kelvin Osa Okunbor

Arik Air management on Monday apologized to passengers whose travel plans were disrupted by the picketing of its operations by some of its aggrieved staff.

Spokesman of the carrier, Adebanji Ola, who disclosed this said the Nigerian Civil Aviation Authority (NCAA) has waded into the matter as it has called for a mediatory meeting for Tuesday, September 15, 2020.

He said:” We wish to place on record that the picketing was illegal and has no backing of the aviation unions whose leadership have embraced dialogue by attending mediatory meetings called for Tuesday, September 15, 2020, by the Nigerian Civil Aviation Authority (NCAA).

READ ALSO: Passengers stranded as Aviation Unions shutdown Arik Air operations

“The management strongly condemns this action and once again assures all stakeholders of a safe and conducive working environment. We shall also protect the interest of the flying public for a safe, friendly, and time-traveling experience.

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“We are already working with the Ministry of Labour and Employment, Ministry of Aviation and Nigerian Civil Aviation Authority (NCAA) to resolve all pending issues with the unions and a section of the staff.

“Customers with valid tickets who could not fly on Monday can modify such tickets at no cost for future travels.

We are working to bring the situation under control and the public will be advised accordingly. “